METHODOLOGY AND PROCEDURES

WHEN DO WE START?

Seyser Consultants start friendly way in five key moments from the paralyzation of the debt:

  1. Immediately after the due date.
  2. After our customer has carried out his own collection procedures without success.
  3. Previous to litigation, negotiating payment or re-financing agreements or possible debt relief.
  4. Urging legal proceedings after a valuation report.
  5. During the legal proceeding and in contact with the lawyer, advising the customer at any time on possible incidences.
TECHNOLOGY AND MANAGEMENT TOOLS
  1. Implementation of our own tool for unpaid management, tailored to our customers requirements. The main goal to be achieved is to simplify tasks and ensure high quality management procedures and statistical control of the managed portfolio, at any given time.
  2. High capacity data basis.
  3. Automatic search for files received with incorrect or missing data.
  4. Transmission systems and secure interlocks (EDITRAN).
DEBTS COLLECTION

BY FRIENDLY PROCEDURES: In accordance with the kind of debt to be collected, its age and the volume of the portfolio,we adapt procedures to each customer in order to obtain the maximum efficiency in results.

DEFAULTS: Search and management of files classified as disappeared or non-collectable.

LEGAL PROCEEDING: Valuation reports in order to start legal procedures of those files non-collectable by friendly procedures.